No, we bring everything needed to make your home shine. Our professional cleaning team is fully equipped with high-quality products and tools.

It is not necessary for you to be home while we clean. However, you will need to provide either a key or a secure door code—whichever you feel most comfortable with.

We conduct thorough background checks on all our cleaners to ensure reliability, professionalism, and trustworthiness.

Recurring cleanings are handled by a single cleaner to maintain consistency and personalized care.

Deep cleanings typically require a team of two to three cleaners, ensuring a thorough and efficient service.

We proudly serve Southwest Michigan, including:

📍 St. Joseph, MI 📍 Benton Harbor, MI 📍 Watervliet, MI 📍 Berrien Springs, MI 📍 Sawyer, MI 📍 Stevensville, MI 📍 Bridgman, MI 📍 New Buffalo, MI 📍 South Haven, MI 📍 Coloma, MI 📍 Union Pier, MI

Cleaning Rates:

• Initial Cleaning: If we arrive and find the cleaning will take longer than expected, we’ll notify you right away. You can either extend the service at our regular hourly rate or provide a list of priority tasks to be completed within the scheduled time.

• Recurring Cleaning: Our recurring services are charged at a flat rate per visit. If we find that we consistently require more or less time than anticipated, we’ll discuss adjustments with you to ensure accuracy moving forward.

We assess our pricing annually and will always provide ample notice before any changes take effect.

Preparing for Your Cleaning: To help us focus on deep cleaning rather than tidying, please pick up and put away items such as toys, clothing, and trash before we arrive. Decluttering surfaces also allows us to clean more efficiently.

While we aim for consistency, scheduling changes sometimes occur. Here’s how we handle it:

• If a different cleaner will be visiting, we’ll notify you via text.

• If you prefer the same cleaner every time, let us know—we’ll make a note in your file. If your assigned cleaner is unavailable, we’ll arrange to reschedule that cleaning and inform you accordingly.

Your Feedback Matters!
We take great pride in our work and always strive for excellence. If something isn’t up to your expectations, please let us know! Your feedback helps us improve and ensures you receive the quality service you deserve.

Pets:
We love your furry friends! However, for safety reasons, please secure any pets that may show even slight aggression. Kindly note that we do not clean up pet accidents.

Cancellations & Reschedules:
A $50 fee applies to cancellations or reschedules made less than 24 business hours before your appointment. Business hours are Monday–Friday, 8 AM–5 PM.

Illness:
If someone in your home is sick and contagious, we appreciate advance notice. Your health—and ours—matters!

Weather:
In cases of severe weather, employee safety is our priority. We will notify you of any delays or necessary rescheduling as soon as possible.

Payments:
Payment is due at the time of service. We accept cash, Venmo, Zelle, checks, and major credit cards. If you choose to pay by cash or check, a credit card must still be kept on file.

Accidental Damage:
While we take great care in cleaning your home, occasional accidents can happen. If we inadvertently cause damage, please notify us within 48 hours so we can address it appropriately.

We value your trust in us to care for your home—one of your most significant investments. If you ever have concerns or need clarification, don’t hesitate to reach out. We are committed to delivering exceptional service and will always go the extra mile to ensure your satisfaction.